Internal customer support platforms are moving from platforms like email ticketing systems and chat to channels like Slack, Microsoft Teams, and even Discord. But with Slack, for instance, able to host hundreds of channels, the whole thing can become quite unwieldy. Plain, out of the UK, thinks it has the answer. Its API-first platform consolidates
Published February 14, 2025 08:03 AM EST Bloomberg / Contributor / Getty Images KEY TAKEAWAYS Roku shares are jumping in premarket trading Friday, after the streaming company posted better-than-estimated fourth-quarter results. JPMorgan stuck with its outperform rating on Roku and raised its price target on the stock to $115 from $92 each. Roku said it
Stock futures were ricking lower in premarket trading Friday as investors readied for economic data releases and evaluated the latest tariff proposals. In the news: President Donald Trump’s latest tariff announcement delayed implementation of reciprocal tariffs on foreign trading partners and sent stocks higher; U.S. retail sales are expected to decline in January after several
Insurance dispute leaves W. Seneca girl without life-saving treatment coverage WEST SENECA, N.Y. (WKBW) — A 22-month-old girl, Sophia Watson, is in urgent need of life-saving treatment for a tumor, but an insurance dispute has left her family without coverage. Sophia, who has neurofibromatosis type 1, has a tumor on her optic nerves that requires
Hamas has released the names of three hostages due to be freed on Saturday in exchange for Palestinian prisoners in Israel, after days of fears over the future of the ceasefire. They are Russian-Israeli Alexander Troufanov, Argentinian-Israeli Yair Horn, and US-Israeli Sagui Dekel-Chen. Israel has said it will resume bombing if the three are not
By ILLIA NOVIKOV Updated [hour]:[minute] [AMPM] [timezone], [monthFull] [day], [year] KYIV, Ukraine (AP) — A drone armed with a warhead hit the outer protective shell of Ukraine’s Chernobyl nuclear plant early Friday, damaging the structure and briefly starting a fire, in an attack Kyiv blamed on Russia. The Kremlin denied it was responsible. Radiation
by ALEXX ALTMAN-DEVILBISS | The National News Desk Thu, February 13th 2025 at 7:16 AM Updated Thu, February 13th 2025 at 2:12 PM Emergency services attend the scene of an accident after a driver hit a group of people in Munich, Germany, Thursday Feb. 13, 2025. (Alexa Gr’f/dpa via AP) BERLIN (TNND) — At least
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Sign up for CNN’s Wonder Theory science newsletter. Explore the universe with news on fascinating discoveries, scientific advancements and more . CNN — The remains of an ancient basilica that would have formed the heart of Roman London have been uncovered during building work in the center of the British capital. About 2,000 years old
Published February 14, 2025 05:00 AM EST A statue of George Washington on Wall Street in New York City. Getty Images Major stock and bond markets will be closed Monday in observance of George Washington’s birthday, commonly referred to as Presidents’ Day. They will run on normal schedules the remainder of the week. The New